Mail Chimp Dreaming
Senior Researcher, Customer Insights
- Develop deep understanding of personas and their daily life, attitudes, and perceptions, challenges, and successes.
- Perceive, lend an ear, synthesize large amounts of information into actionable insights.
- Independent worker, leading small teams of 1-2 people.
- Understand who you are designing for, what motivates them, and where we fit into their lives.
- Contribute to research that plays a vital role in prioritizing product decisions (leadership) and designing customer experience (UX).
- Interdepartmental collaboration, design, marketing, product management.
- Highly skilled communicator, interviewer, writer, and diplomatic colleague.
- Advocate on behalf of the people.
- Design studies, analyzing data, and extrapolating results.
- Coding and tracking of data.
- Humble & ambitious.
- Support sustainable urban renewal in home town of Atlanta.
- Live best life through wellness and education programs.
- Inform market insights team and asses market fit
- Reports, presentations, casual conversations, newsletters, emails of high quality.
- Manage 3rd party vendors.
- Travel 4-6 times per year.
- BONUS:
- International Business Relations
- E-Commerce
- Software Research

